Shipping Policy

If you have a time sensitive order, please contact us prior to placing your order to be sure we can meet your timeline.

Please allow for 7-14 days shipping on most orders.

We only ship within the United States.

Unless you pay for a specific shipper, we will select the carrier and type of shipping. Available carriers are.

  • United Parcel Service (UPS)
  • Federal Express (FedEx)
  • United States Postal Service (USPS)

Order Tracking

Whenever available, we will email you a tracking number.

RETURN POLICY

If we make a mistake on your order, returns are on us. If you have received what you placed an order for, but need to make a change, shipping costs will be at the customer’s own expense.

Orders canceled if not yet packaged for shipping will be refunded less 4% (to cover the merchant fees we paid to accept your payment).

NO RETURNS ON THE FOLLOWING:

  • Customized, special orders.
  • Used or damaged items.
  • Clothing that has been worn.

Return Fee

All returned items are subject to a 10% restocking fee. Shipping costs will not be included in your refund.

Unless we made a mistake and shipped you an incorrect item, you will be responsible for the cost of shipping the returned item to us.

All refund requests must be made within 7 days of receipt.

To request a refund, contact us at 406-539-5118 or email, 406paragliding@gmail.com

If your return isn’t received within 7 days from return authorization date, 406 Paragliding will not accept the return. 406 Paragliding is not responsible for lost or stolen packages. Items returned must be in a new/unused condition and are the responsibility of the customer until they are received by 406 Paragliding. A copy of your sales receipt is required. The buyer will be responsible for shipping charges (if applicable).

Refunds

Refunds will be processed within 3 business days of receipt at our warehouse. Less the restocking fee of 10%. At our discretion, refunds will be via original method of your payment, or we will send you a check.

Returned items are expected to be returned in new condition and will be refused if not in original like new, re-sellable condition.